Netics
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Answers your visitors, qualifies them and books the call.

James is a customer-facing assistant for your website or messaging channels. He answers questions about your offer from your own content, asks the right qualifying questions, recommends what fits and hands the conversation over to you with a summary.

The problem

Most visitors leave without asking anything. Contact forms feel cold, the same pre-sales questions come back every day, and leads that arrive at night wait until morning.

How it works

01

Learn your offer

Your catalog, FAQ and rules for what to recommend, kept up to date automatically.

02

Converse

On your website chat or a messaging channel such as WhatsApp, clearly presented as an AI assistant.

03

Qualify and recommend

Asks about needs, suggests what fits, and never invents prices or promises.

04

Hand over

Sends you a summary by email, books a call or creates the lead in your tools.

Diagram of James, the Netics Concierge: website chat and messaging pass through rules-based guardrails to the AI assistant, which answers from a knowledge base kept in sync with your content, then books a call, sends you a lead summary or hands the conversation over to you.
Scroll sideways to see the full diagram.

What you get

  • A branded assistant on your site or messaging channel
  • A knowledge base built from your own content, with automatic sync
  • Lead hand-off by email, calendar booking or your CRM
  • Abuse and cost limits from day one (bot protection, message caps)

Built with

n8n, retrieval over your documents (Qdrant), an AI model of your choice, your calendar and email

A good fit if

  • Visitors ask the same questions before buying
  • You sell several products or services and people need guidance
  • Leads arrive outside office hours

Built from the same components as this website's own assistant and lead capture: chat, retrieval over our documentation, email hand-off and online booking.

Talk it through with an engineer

Thirty minutes to look at your process and whether this fits. You leave with a clear next step, whatever you decide.